The standard processing time for orders will be packed and ready for courier pickup within 5-7 business days. Processing times may be extended during holidays and re-stocks. You will receive your tracking information to the email or phone number you provided at checkout. Please allow up to three business days for the provided tracking information to be updated.
Once you have received your order confirmation, it can take up to 5-7 business days to receive your shipping confirmation. This may also be extended during holidays and re-stocks.
International
Customer is responsible for all duties and taxes upon receipt of their order. ONAA Collective does not pay for any international duties and taxes.
Please note that ONAA Collective is not responsible for delays in shipping that include, but are not limited to the following: customs delays, natural occurrences, air/ground transportation delays or transfers to international carriers.
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